Twilio subprocessors
Every party Twilio names in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
SUBPROCESSOR GRAPH
Explore the next levels
See how Twilio's declared subprocessors connect, level by level.
All declared parties, A–Z
The list as it stood on the last read.
| Subprocessor | Stated purpose |
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Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention for specific Twilio Products and Services |
Amazon Web Services, Inc.
aws.amazon.com
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Amazon Bedrock provide AI functionality including LLM models for specific Twilio Products and Services |
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Anthropic provides AI functionality including LLM models for specific Twilio Products and Services |
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AWS Provide core cloud hosting and data storage infrastructure for specific Twilio Products and Services |
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Clickhouse provide hosting and data storage infrastructure for specific Twilio Products and Services |
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Hosting services and storage. |
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Datadog monitors of platform security and system health for specific Twilio Products and Services |
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Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services |
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Hosting services and storage. |
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Elastic provides support system indexing, search query optimisation, and operational log analytics for specific Twilio Products and Services |
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ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Services |
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Fivetran automates data synchronisation between operational systems for internal business reporting for specific Twilio Products and Services |
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GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation as enabled by customers for specific Twilio Products and Services |
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Google transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services |
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Google RCS delivers inbound and outbound authentication messages for specific Twilio Products and Services |
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Hex provides internal business intelligence, data visualization, and collaborative analytics for specific Twilio Products and Services |
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Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services |
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Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated workflows for specific Twilio Products and Services |
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Hosting services and storage. |
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Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services |
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Meta Routes, transmits and delivers messages for specific Twilio Products and Services |
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Microsoft Azure Transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services |
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Mintlify provides service documentation management for specific Twilio Products and Services |
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OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services |
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Plain Manages multi-channel customer support communication and service ticket resolution for specific Twilio Products and Services |
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Postmark Routes, transmits, and delivers of outbound email communications for specific Twilio Products and Services |
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DVELP/Sabio provides integration connectivity to customer Google CCAI instances for specific Twilio Products and Services |
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Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services |
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Snowflake Manages campaign data storage and executes email marketing automation for specific Twilio Products and Services |
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Svix delivers real-time system alerts and notifications for specific Twilio Products and Services |
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Temporal Cloud schedules and executes the customer defined workflows for specific Twilio Products and Services |
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If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracting with Twilio Ireland Ltd, then Twilio Inc. is acting as a sub-processor for the provision of the services.) Provision of the Twilio Services |
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VoiceBase transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services |
33 declared subprocessors
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