svix.com
Every change Venpo has recorded in svix.com's public terms, privacy policies and subprocessor lists – each one linked to the document version it came from.
Change activity
Recorded changes per month, last 24 months
What changed, and what it meant
Each entry is a diff between two stored versions of a document, marked by whether it weakened, improved or left the customer position unchanged.
svix.com Subprocessors
Parties svix.com declares in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
| Subprocessor | Stated purpose |
|---|---|
Amazon Web Services, Inc.
aws.amazon.com
|
Svix uses AWS as its cloud service provider (CSP), that provides compute, power, storage, and other application services over the Internet. Customer Content is stored and processed only in the AWS region selected by the customer. |
|
|
Svix uses Auth0 to manage authentication and user management. |
|
|
Svix uses Datadog for logging and monitoring of production systems. Datadog does not have access to any Svix customer data. Log information may only include internal Svix identifiers. |
|
|
Svix uses Sentry for application error and performance monitoring. Sentry does not have access to any Svix customer data. |
|
|
Svix uses this issue-tracking software to manage support requests from customers. |
|
|
Svix uses this office suite to (1) communicate with customers in some cases, and (2) manage and organize customer requests. |
|
|
Svix uses this as a primary email relay to send emails to Svix customers or customer's users as part of the Svix services (including, for example, monitor alerts, reports, and account modification). Data may contain customer name, email address, and the contents of other operational email. |
|
|
Svix uses PostHog as a tool for managing website and product analytics, and other tools to help Svix better understand usage behavior and develop a better product. |
|
|
Svix uses this internal-collaboration tool and communication platform to manage support requests from customers. |
|
|
Svix uses this payment processor to manage payments and invoicing. Stripe holds billing and usage information, including customer email address, card information, and itemized payment information. |
|
|
Svix uses Plain for customer support. Plain may have access to customer name, email address, and support communication contents. |
|
|
Unused by default. Custom URLs are powered by Cloudflare, so customers who enable that feature have Customer Content pass through Cloudflare's network in transit. Customers who have not enabled custom URLs have no Customer Content processed by Cloudflare. |
Explore the next levels
See how svix.com's declared subprocessors connect, level by level.
The documents behind the timeline
Venpo re-reads each of these on a schedule and keeps every version. When one moves, it becomes an entry in the timeline above.
FAQs
Where does this come from?
svix.com's own published pages: privacy policies, terms, DPA annexes and the subprocessor list. Nothing on this page is inferred from network traffic or page scripts, and nothing is supplied by svix.com directly.
How often are the documents read?
Every monitored document is re-read on a schedule, and each fetch is stored as a dated version. The page as it existed on any given date is retained, so a change can always be traced back to the two versions it sits between.
What counts as a change?
A difference between two stored versions that alters meaning. Reformatting, reordering and typographic fixes are recorded but not surfaced as entries in the timeline.
What do the three counts on each row mean?
They are the clauses that weakened the customer position, the clauses that improved it, and the ones that changed without shifting it either way – read off the redline for that version.
Can I be told when something changes?
Yes. Tracking a vendor sends the redline the day a document moves, along with a plain-language summary of what it changed. The first vendor is free.
Is Venpo affiliated with svix.com?
No. Venpo reads publicly published documents and records what changed in them. svix.com is not involved in producing this page.