Flow-Down Obligations

Flow-down obligations are the duties your vendor must pass on to the companies it hires to handle your data. Under the GDPR, those subprocessors must take on the same data protection duties, and your vendor stays liable for them.

What are flow-down obligations?

Flow-down obligations are duties your vendor must pass on to the companies it hires. If your vendor promises to protect your data in certain ways, it must make its own subprocessors promise the same.

Under the GDPR, the EU privacy law, this is required. Article 28(4) says a subprocessor must be bound by contract to the "same data protection obligations" as in your contract with the vendor. If the subprocessor fails, your vendor stays "fully liable" to you.

The EDPB, the body of EU privacy regulators, adds that the subprocessor contract must also include the duty to allow audits by you or your auditor.

What it looks like in a vendor's terms

A typical clause reads like this:

We will enter into a written agreement with each subprocessor that protects your personal data to at least the same standard as this DPA. We remain liable to you for any subprocessor's failure to meet its data protection obligations.
  • "Written agreement" means the duties are in a contract, not just a policy.
  • "At least the same standard" is the strength of the flow-down. Weaker wording such as "comparable" leaves more room.
  • "Remain liable" means you can hold your vendor responsible even though you have no contract with the subprocessor.

Wording differs between DPAs we opened, as of October 2026. Atlassian promises protection "to the same standard provided by this DPA". HubSpot promises at least the same level of protection, where applicable. Stripe promises obligations comparable to those in its DPA.

Why it matters to you

You cannot read the contracts between your vendor and its subprocessors. Flow-down wording is your only assurance that the protections you negotiated travel with your data.

It covers the whole chain. If a cloud host or AI subprocessor mishandles your data, the flow-down promise and the liability line are what let you go after your vendor. This is a large part of managing fourth-party risk.

If you are a vendor yourself, the same rule applies to you. Your customers may ask how you pass your DPA terms down to your own providers.

What to check

  • Find the flow-down sentence in the DPA's subprocessor section.
  • Check the strength of the wording: "same" or "no less protective" is stronger than "comparable".
  • Confirm the vendor stays liable for its subprocessors.
  • Check that audit and breach notice duties are included in what flows down.
  • Ask for a summary of key subprocessor terms if a provider handles sensitive data.

How Venpo helps

Venpo monitors your vendors' DPAs and subprocessor lists. If flow-down or liability wording changes, or a new subprocessor appears, you get a plain-English email alert that explains the change.

Start for free

Frequently asked questions

Can I see my vendor's contract with its subprocessors?

Usually not in full, since those contracts are between the vendor and its provider. You can ask for a summary or confirmation of the key data protection terms.

Who is liable if a subprocessor leaks my data?

Under GDPR Article 28(4), your vendor stays fully liable to you for its subprocessor's data protection failures. Your contract may add limits, so check the liability cap too.

Related terms

Subprocessors and DPAs Subprocessor A subprocessor is a company your vendor hires to handle your data for it, such as a cloud host or an AI model provider. You have no contract with it, so your vendor's data processing agreement sets the rules. Your Obligations to Your Customers Back-to-Back Terms Back-to-back terms means the promises you make to your customers are backed by matching promises from your vendors, so you never commit to more (faster notice, higher uptime, wider liability) than your own vendors commit to you. Vendor Management Fourth-Party Risk Fourth-party risk is the risk from your vendors' own vendors, such as the cloud host or AI provider a tool uses to process your data. For software, these are mostly the subprocessors on a vendor's subprocessor list. Vendor Documents Data Processing Agreement (DPA) A data processing agreement (DPA) is a contract that sets the rules for how a vendor handles personal data on your behalf, including security, subprocessors, breach notice and deletion. The GDPR requires one whenever it applies. Subprocessors and DPAs GDPR Article 28 GDPR Article 28 is the EU privacy law rule that says what must be in the contract between a business and a vendor that handles personal data for it. That contract is usually called a data processing agreement, or DPA. Liability and Risk Limitation of Liability A limitation of liability clause caps how much a vendor must pay you if something goes wrong, often at the fees you paid over a set period, and excludes certain losses such as lost profits or data.

Sources

Last reviewed