ziphq.com
Every change Venpo has recorded in ziphq.com's public terms, privacy policies and subprocessor lists – each one linked to the document version it came from.
Change activity
Recorded changes per month, last 24 months
What changed, and what it meant
Each entry is a diff between two stored versions of a document, marked by whether it weakened, improved or left the customer position unchanged.
ziphq.com Subprocessors
Parties ziphq.com declares in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
| Subprocessor | Stated purpose |
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Zip will utilize LangSmith to monitor, trace, and evaluate AI-assisted features to ensure quality and reliability. Customer data may be included in logs and metrics solely to improve issue resolution and system performance. |
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Zip shall utilize Zendesk as its support ticketing system. Data provided by customers may be processed by Zendesk. |
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Zip utilizes Sovos to power its global e-invoicing offering. Data provided by customer may be sent to and processed by Sovos, where customer has opted to use e-invoicing. |
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Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features. |
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Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If enabled by customers, Slack may process customer data. |
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Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues. |
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Zip utilizes OpenAI for customers enrolled in AI assisted features and functionality. If enabled by customers, OpenAI may process customer data. |
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Zip will utilize Omni to provide dashboard and reporting capabilities, allowing customers to gain insights from their own customer data. |
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Zip utilizes Microsoft Azure for customers enrolled in AI assisted features and functionality. If enabled by customers, Microsoft Azure may process customer data. |
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Zip utilizes Linear for certain bug triaging/ticket management. Data submitted by customers to Zip customer support may be processed by Linear. |
Amazon Web Services, Inc.
aws.amazon.com
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Zip utilizes AWS as a Cloud Service Provider for cloud, data processing, storage and generative artificial intelligence services. |
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Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom. |
Explore the next levels
See how ziphq.com's declared subprocessors connect, level by level.
The documents behind the timeline
Venpo re-reads each of these on a schedule and keeps every version. When one moves, it becomes an entry in the timeline above.
FAQs
Where does this come from?
ziphq.com's own published pages: privacy policies, terms, DPA annexes and the subprocessor list. Nothing on this page is inferred from network traffic or page scripts, and nothing is supplied by ziphq.com directly.
How often are the documents read?
Every monitored document is re-read on a schedule, and each fetch is stored as a dated version. The page as it existed on any given date is retained, so a change can always be traced back to the two versions it sits between.
What counts as a change?
A difference between two stored versions that alters meaning. Reformatting, reordering and typographic fixes are recorded but not surfaced as entries in the timeline.
What do the three counts on each row mean?
They are the clauses that weakened the customer position, the clauses that improved it, and the ones that changed without shifting it either way – read off the redline for that version.
Can I be told when something changes?
Yes. Tracking a vendor sends the redline the day a document moves, along with a plain-language summary of what it changed. The first vendor is free.
Is Venpo affiliated with ziphq.com?
No. Venpo reads publicly published documents and records what changed in them. ziphq.com is not involved in producing this page.