Changed
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2 changes need your attentionChanges that may affect your rights or add new obligations.
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1 change in your favorImproved clarity, better protections, or expanded rights.
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5 minor changesFormatting, typos, or clarifications with no material impact.
Free preview. Showing 1 of 8 redlines — the most consequential change. The other 7 are available with a free email signup.
Personal data now powers AI resolutions
We've developed this Privacy Notice ("Notice") to explain how we collect, use, disclose, and store personal data. to power these intelligent resolutions and improve your service experience.
BadChanges that may affect your rights or add new obligations.Customer data is now explicitly used to support AI-driven resolution tools and service-improvement messaging.
7 MORE REDLINES IN THIS UPDATE
§ 4.3 Subprocessor disclosure window
Notification window for new subprocessors reduced from 30 days to 7 days, limiting customer review time before changes take effect.
§ 8.1 Output ownership and licensing
Model output ownership clarified: vendor retains a perpetual license to use customer prompts and outputs for safety research.
