UserTesting subprocessors
Every party UserTesting names in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
SUBPROCESSOR GRAPH
Explore the next levels
See how UserTesting's declared subprocessors connect, level by level.
All declared parties, A–Z
The list as it stood on the last read.
| Subprocessor | Stated purpose |
|---|---|
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Advertising - retargeting and conversion tracking (marketing site only, not active in the web application) |
Amazon Web Services, Inc.
aws.amazon.com
|
File storage and cloud computing |
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Product analytics |
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Service provider used to single sign on integrations |
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PDF exports for stories and projects |
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Media (video and audio) transcoding |
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Customer support |
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Product analytics |
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Machine learning/natural language processing (public data only) |
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Marketing tool used to send commercial emails |
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Video and audio transcriptions (on-demand only) |
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Customer relationship management (CRM) platform |
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Transactional emails, accepting emails sent to EnjoyHQ |
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UserZoom Academy hosting provider |
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Payment processing |
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IT, system administration, and business support services |
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Document, image, and media file uploads. Read more about Uploadcare and file storage. |
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IT, system administration, and business support services |
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IT, system administration, and business support services |
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IT, system administration, and business support services |
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Video communications infrastructure used in moderated studies |
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Single Sign-On (SSO) backend |
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Support ticketing management platform |
23 declared subprocessors
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