synthesia.io subprocessors
Every party synthesia.io names in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
SUBPROCESSOR GRAPH
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See how synthesia.io's declared subprocessors connect, level by level.
All declared parties, A–Z
The list as it stood on the last read.
| Subprocessor | Stated purpose |
|---|---|
Amazon Web Services, Inc.
aws.amazon.com
|
Web hosting, data storage and compute for video processing services. Identity data is transmitted and stored for the purpose of user account setup and authorisation. Audio/Video data of a person is stored and transmitted for the purpose of video creation. |
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Text-to-speech conversion |
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email service provider used for communicating data to Processor |
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Text-to-speech conversion |
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Support ticketing system and widget |
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Video processing to prepare a custom avatar. Video data of a person is transmitted and stored for a time-limited period for the purpose of pre-processing video to create a custom avatar for the service. |
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Automated user notifications. Identity data is transmitted for the purpose of providing email notifications to end users. |
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Content moderation, text-to-speech, speech-to-text conversion |
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Structuring and storing production data |
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Video content delivery network |
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Customer relationship management. Account emails are stored with the company information. |
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Error logging, the error log may contain a part of the user provided script that caused the error |
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Internal company communication and content moderation management for the service. Identity data is transmitted and stored for the purpose of content review on the service. |
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Payment provider only if the payment is made via credit card |
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Processing the support tickets raised via Intercom for allocation, scheduling, and prioritization with the support personnel. |
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Subsidiary engaging employees for various roles involved in the delivery of the SaaS to the customer |
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Conversion of PowerPoint presentations uploaded by the customers into slides in STUDIO. No persistent storage is utilised. |
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Text-to-speech conversion |
18 declared subprocessors
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