SurveyMonkey subprocessors
Every party SurveyMonkey names in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
SUBPROCESSOR GRAPH
Explore the next levels
See how SurveyMonkey's declared subprocessors connect, level by level.
All declared parties, A–Z
The list as it stood on the last read.
| Subprocessor | Stated purpose |
|---|---|
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Operationalization of machine learning models |
Amazon Web Services, Inc.
aws.amazon.com
|
Cloud hosting and data storage; generative AI technology for SurveyMonkey's AI features (AWS Bedrock) |
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AI tool used to provide customer-requested professional services |
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Translation services for professional services customers |
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Email delivery service |
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Open-text response translation; hosts survey and respondent assets; NLP for respondent data |
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Application host and data store |
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Professional services project coordination (contractors) |
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Geolocation lookup for respondents |
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Workflow management tool used to report, investigate and resolve product issues and outages |
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For customers using the HRIS integration, Merge facilitates the customer-authorized transfer of data from the customer’s chosen HRIS to the the SurveyMonkey platform |
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Internal document repository |
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Machine Learning services to support AI product features |
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Customer Support |
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Database hosting |
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Application error capturing and site health monitoring |
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Storage of usage data for analytics and product development, and quality analysis of de-identified response data |
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Customer and product support, product development, infrastructure, and technology services |
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Data & Analytics team task augmentation (contractors) |
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SMS delivery service |
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Professional services, customer support, and engineering team augmentation (contractors) |
21 declared subprocessors
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