Changed
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7
7 changes need your attentionChanges that may affect your rights or add new obligations.
7
7 changes in your favorImproved clarity, better protections, or expanded rights.
4
4 minor changesFormatting, typos, or clarifications with no material impact.
Free preview. Showing 1 of 18 redlines — the most consequential change. The other 17 are available with a free email signup.
SolarWinds dropped its no-degradation promise for SaaS
SolarWinds will not materially reduce the level of performance, functionality, security, or availability of the Software Services during the Term. If SolarWinds decides to end of life the Software Services, it shall be in accordance with SolarWinds End of Life Policy.
BadChanges that may affect your rights or add new obligations.Service protections are thinner: no promise against materially reducing SaaS performance, functionality, security, or availability during the term.
17 MORE REDLINES IN THIS UPDATE
§ 4.3 Subprocessor disclosure window
Notification window for new subprocessors reduced from 30 days to 7 days, limiting customer review time before changes take effect.
§ 8.1 Output ownership and licensing
Model output ownership clarified: vendor retains a perpetual license to use customer prompts and outputs for safety research.
