SmartBear subprocessors
Every party SmartBear names in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
SUBPROCESSOR GRAPH
Explore the next levels
See how SmartBear's declared subprocessors connect, level by level.
All declared parties, A–Z
The list as it stood on the last read.
| Subprocessor | Stated purpose |
|---|---|
Amazon Web Services, Inc.
aws.amazon.com
|
Data Hosting |
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Product and Usage Analytics. Product Engagement and Messaging |
|
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Project Tracking; Monitoring and incident reporting (StatusPage) |
|
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Chat Service |
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Data integration |
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Customer Insights |
|
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Data Hosting, Product, Marketing, and Usage Analytics |
|
|
Product development, maintenance, operations, and support for the HipTest/CucumberStudio service. |
|
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Community Platform |
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Data monitoring |
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Marketing Automation |
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Data Hosting |
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Identity Management |
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Incident Management |
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Product development, maintenance, operations, onboarding/implementation, and support for QMetry solutions. |
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License Management (On-premise) |
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Customer Relationship Management, Business Intelligence & Analytics |
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Customer analytics |
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Customer Communication |
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Email Signature Marketing |
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Internal and external communications |
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Product development, maintenance, operations, and technical support for SmartBear products and services. |
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Product development, DevOps/cloud engineering, maintenance, customer care, and technical support for SmartBear products and services. |
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Product development, engineering, maintenance, customer care, and technical support for SmartBear products and services. |
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Contracting entity and customer account administration, billing, support, and service delivery for SmartBear customers outside the United States and Canada. |
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Data warehouse |
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Payment Processing |
27 declared subprocessors
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