Changed
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2 changes need your attentionChanges that may affect your rights or add new obligations.
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0 changes in your favorImproved clarity, better protections, or expanded rights.
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2 minor changesFormatting, typos, or clarifications with no material impact.
Free preview. Showing 1 of 4 redlines — the most consequential change. The other 3 are available with a free email signup.
State privacy requests lost their direct contact path
If you are a customer of ours (Customer.io) and you'd like to exercise your rights under state data protection laws, please review our Privacy Policy for details on how to contact us.
BadChanges that may affect your rights or add new obligations.Customers now have one less explicit route for privacy-rights requests. The document no longer points them to the Privacy Policy for contact details.
3 MORE REDLINES IN THIS UPDATE
§ 4.3 Subprocessor disclosure window
Notification window for new subprocessors reduced from 30 days to 7 days, limiting customer review time before changes take effect.
§ 8.1 Output ownership and licensing
Model output ownership clarified: vendor retains a perpetual license to use customer prompts and outputs for safety research.
