Adobe Inc. subprocessors
Every party Adobe Inc. names in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
SUBPROCESSOR GRAPH
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See how Adobe Inc.'s declared subprocessors connect, level by level.
All declared parties, A–Z
The list as it stood on the last read.
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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Workfront leverages Aiven’s PostgreSQL cloud service as a database to store structured content for all Workfront customers that have selected to run Workfront on Azure. Aiven PostgreSQL is the primary data store of Workfront for customer data. |
Akamai Technologies
akamai.com
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Akamai provides Adobe with content delivery network services. |
Amazon.com Inc.
amazon.com
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Amazon Connect assists with phone and chat support by providing a set of digital, cloud-based tools to routing customer issues. |
Amazon Web Services, Inc.
aws.amazon.com
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Amazon Web Services (“AWS”) provides cloud hosting services for Adobe to host applications (including Experience Cloud, Creative Cloud and Document Cloud). AWS provides a broad suite of web service architecture to enable Adobe to manage its cloud-based products and services. |
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Appcues provides in-app messaging (tooltips, user guidance, and tutorials) to help customers understand how to use Adobe Frame. |
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BellSystem 24 assists Adobe by providing customer care support services for the Adobe Creative Cloud and Document Cloud products in Japanese. |
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Black Forest Lab’s Flux video generation and video-modification models are available for users within Adobe Firefly and support aspects of generative fill functions in Photoshop and Express. |
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Box assists with the secure exchange of uploading and downloading files from user accounts for Adobe Learning Manager by providing a file transfer protocol service (known as FTP). |
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Adobe Document Cloud utilizes the Brave Search web search API. Brave processes queries constructed based on user inputs. |
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As part of the Workfront Proof feature, Customers can upload videos to adjust viewer settings and add time-stamped comments. To facilitate this uploading, Brightcove provides Adobe transcoding services via their Zencoder product. |
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BytePlus Pte.’s Seedance video generation models are available for users within Adobe Firefly. |
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Marketo leverages Cloudflare’s global content delivery network to assist providing high availability and performance by distributing the service spatially relative to end users. |
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Concentrix assists Adobe by providing customer care and technical support services for Adobe products, including translation services in Korean and Japanese. |
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Crowdstrike provides endpoint threat detection as part of the Adobe Operational Security Stack (OSS). |
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Adobe uses Databricks as an orchestration and compute layer for big data processing on AWS. |
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Adobe uses Datadog for real-time user monitoring and logging. |
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Elastic N.V. provides managed services that support some optional (customer initiated) features within Adobe's Document Cloud, Experience Manager and Express products. |
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ElevenLabs’s multilingual speech generation models are available for users within Adobe Firefly. |
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Features and Labels Inc (“fal.ai”) is a software company that hosts Kling Image video generation models, providing a unified API services to allow efficient access to Kuaishou Technology models. |
Fastly
fastly.com
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Fastly assists in providing a subset of Adobe Experience Cloud products content delivery network services to help provide high availability and performance to Adobe customers by distributing the service spatially relative to end user locations. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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Google’s Gemini and Veo image video generation and video-modification models are available for users within Adobe Firefly and support aspects of text to vector graphics in Illustrator, generative fill in Photoshop and Adobe Express and AI supported features in Document Cloud. |
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Hoodoo Digital assists Adobe by establishing platform connection services between Adobe Workfront and Adobe Experience Manager for our customers. |
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Intercom helps Adobe provide a platform for community-based support, where users can reach out to ask questions or address issues by supplying in-app messaging software. |
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Khoros helps Adobe provide a platform for community-based support, where users can reach out to ask questions or address issues. |
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Kuaishou Technology’s Kling Image video generation and video-modification models are available for users within Adobe Firefly. |
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Luma AI’s Ray video generation and video-modification models are available for users within Adobe Firefly. |
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Adobe uses Sinch to provide SMS, MMS, and RCS capabilities within the product, if Sinch is licensed by customer. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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Merkle is an Adobe solution partner that provides customer care expertise. |
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Microsoft Dynamics 365 Customer Service is a solution that Adobe deploys to assist with customer engagement management. |
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Microsoft Azure (Azure) provides cloud hosting services for Adobe Cloud Services (Experience Cloud, Creative Cloud, and Document Cloud). Adobe also offers the use of the Azure OpenAI service to provide features within Adobe Apps/Services where customers decide to use such features (e.g., AI Assistant in Adobe Acrobat). |
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Mitek powers the Government ID Verification service in Adobe Sign. |
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Adobe may send SMS messages to its customers for authentication, authorization and commerce flows. Mitto helps Adobe by providing SMS delivery services. |
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Adobe leverages MongoDB’s “Atlas” cloud service. This service is used (1) to store the structured content in customer’s content repository (e.g., for Workfront and Commerce customers) and (2) for the processing of metadata required to support data processing and reporting (e.g., for Adobe Analytics, Customer Journey Analytics, and Customer Journey Analytics B2B Edition). |
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New Relic provides Adobe tools to help monitor overall software infrastructure and provide alerts as to telemetry data to help Adobe identify critical issues. |
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Adobe uses Okta to authenticate secure access to Adobe Cloud Services. It is integrated with Adobe’s cloud functions and provides provisioning, single sign-on, active directory and lightweight directory access protocol integration, centralized deprovisioning of users, multifactor authentication, and mobile identity management. |
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OpenAI’s GPT image video generation and video-modification models are available for users within Adobe Firefly and support aspects of text to vector graphics in Illustrator. |
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Platform.sh provide “platform-as-a-service” hosting services for Adobe Commerce. This means they allow customers to develop commerce solutions via Adobe Commerce by providing fully automated cloud infrastructure. |
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Adobe leverages OpenShift on top of its cloud infrastructure to orchestrate, scale, and manage its services. OpenShift is an implementation of Kubernetes, which enables container orchestration, scaling, and service management. |
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Redis Cloud stores and processes probabilistic data structures to provide enhanced computing capabilities. Redis Cloud also provides caching services for customer reports. |
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LexisNexis Risk Solutions assists Adobe by providing ID verification and authentication services related to our Adobe Acrobat Sign product for our customers based in the USA. |
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Runway AI Inc.’s Runway image video generation and video-modification models are available for users within Adobe Firefly. |
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SCSK Serviceware provides Adobe Experience Cloud’s customer support services, including call center functions, as the Tier1 service desk and customer care for professional services for Marketo in Japanese. |
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SendGrid is used to send transactional emails from Adobe Commerce (such as receipts to customers, login emails, and other administration information) if a customer chooses to use this option. |
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Sisense provides a data analytics query and visualization software tool with particular plug-ins for Marketo that allow customers to generate specific data visualization analysis. |
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Slack assists Adobe with resolving service requests. |
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Adobe uses Snowflake for data warehousing and database storage services across a subset of Experience Cloud products. This includes business intelligence on campaign performance, various KPI tracking tools, and sales report features. |
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Speechmatics provides automatic speech recognition software to allow for speech to text within Adobe products. |
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Splunk assists with security event logging and monitoring via the collection of system data. |
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Adobe uses Stream's enterprise chat offering for facilitating livestreaming chat functions with Behance. |
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Teleperformance supports Adobe’s customer care support services by providing technical support functions (including call center functions) and professional services for the Japan, Hong Kong and Taiwan markets. |
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Telesign provides mobile communication services to Adobe by relaying SMS messages with links to Adobe customers and placing automated phone voice calls that read aloud predefined messages. |
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Topaz Lab’s Gigapixel, Sharpen, Bloom, Denoise and Astra image modification models are available for users within Adobe Firefly while providing generative upscale and sharpening services for Photoshop and Lightroom. |
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Twilio provides multi-factor authentication services allowing users to receive SMS messages and phone calls to verify their login information. |
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The following Adobe affiliates support Adobe's provision of Cloud Services by providing technical and support services. |
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Zendesk supports Adobe’s customer care support services by providing scalable customer service solutions. |
77 declared subprocessors
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