accurx.com subprocessors
Every party accurx.com names in its own subprocessor list and DPA annexes. Nothing here is inferred from traffic or page scripts.
SUBPROCESSOR GRAPH
Explore the next levels
See how accurx.com's declared subprocessors connect, level by level.
All declared parties, A–Z
The list as it stood on the last read.
| Subprocessor | Stated purpose |
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email campaign service provider that we use to send out mass emails to our users only to inform them of changes in the product. |
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cloud-based calling system that includes call handling integrated with Intercom that we use to speak and provide support to patients who are seeking help using our products |
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third-party gateways for the delivery of those SMS messages. They provide APIs that the Accurx server uses to send these messages. |
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third-party gateways for the delivery of those SMS messages. They provide APIs that the Accurx server uses to send these messages. |
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Accurx's email provider. All requests we receive or address via @accurx.com email addresses are processed through their services. |
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Intercom provides a live chat, phone, and email communication platform that we use to interact with users whose patients exercise their data subject rights. |
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Intercom provides a live chat, phone call and email communications platform that we use to speak to users who are seeking help using our products. |
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Microsoft Azure's secure cloud hosting service to securely store and process patient data. Azure AI Foundry within the Azure environment provides large language model capabilities to power certain AI features within the platform. |
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Accurx uses secure NHS Mail accounts to send emails between healthcare professionals using the accuMail feature. |
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Sendgrid is an email campaign service provider used within Accurx to send automated account emails to Accurx users only. |
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Accurx Scribe enables healthcare professionals to focus on their patient rather than on note-taking during consultations. We engage Tandem Health AB to provide this feature; Tandem Health in turn uses ElevenLabs to perform the audio transcription of the clinician–patient consultation. |
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software service that allows Support specialists to connect and remotely view Accurx users' screens to provide technical support. |
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third-party gateways for the delivery of those SMS messages. They provide APIs that the Accurx server uses to send these messages. Vonage is also a secure voice communications provider that Accurx uses to set up voice conversations between healthcare staff and their patients. |
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Whereby is a secure meeting room service that Accurx uses to host video consultations between healthcare and/or social care staff and their patients. |
14 declared subprocessors
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