Bridge Letter
A bridge letter is a short letter from a vendor's management covering the gap between the end of its last SOC report period and today. It says no material control changes are known, but no auditor has checked it.
What is a bridge letter?
A SOC 2 report covers a fixed period that has already ended. A bridge letter, also called a gap letter, covers the months between the end of that period and today.
The vendor's management writes and signs it, not the auditor. According to EY, it is management's representation, not the CPA firm's, and a bridge letter normally covers about three months.
A typical bridge letter includes:
- The dates of the last report period.
- A list of changes to its controls since then, or a statement that management knows of none.
- A statement that management knows of no material issues or deficiencies that could change the auditor's opinion.
- Management's signature and a date.
Vendors often post them next to the report. Atlassian's SOC 2 page, for example, lists bridge letters among its downloads.
Why it matters to you
Your review of a vendor often happens months after its report period ended. Without a bridge letter you have no statement at all about those months.
But the letter is the vendor speaking about itself. It carries far less weight than tested controls. If the vendor changed hosting, added an AI subprocessor or found a control problem, the letter is where that should show up, and it may not.
Your own auditors and customers may ask about the gap. A bridge letter on file shows you asked.
What to check
- The letter names the right report period and the product you use.
- The gap it covers is short. If it runs much longer than three months, ask when the next report is due.
- It discloses changes and issues, or says plainly that there were none.
- It is signed by the vendor's management and dated.
- Compare it with the vendor's subprocessor list and security addendum, which may show changes the letter does not.
How Venpo helps
Venpo monitors your vendors' trust center pages, security addenda and subprocessor lists. If one of them changes during the gap a bridge letter covers, you get a plain-English email, so you can ask the vendor about it.
Frequently asked questions
Is a bridge letter the same as a SOC 2 report?
No. A SOC 2 report is the auditor's opinion on tested controls, while a bridge letter is the vendor's own unaudited statement about the months since.
How long can a bridge letter cover?
There is no official limit, but common practice is about three months. A longer gap usually means you should ask for the next report instead.
Related terms
Sources
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